The quality of work life in Australian call centres: a research agenda

RIS ID

15853

Publication Details

Hannif, Z. Nadiyah., Burgess, J. & Connell, J. (2006). The quality of work life in Australian call centres: a research agenda. Socially responsive, socially responsible approaches to employment and work: proceedings of the ACREW/KCL conference Monash University: Monash University Events Management Office.

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