The quality of work life in Australian call centres: a research agenda
RIS ID
15853
COinS
15853
Publication Details
Hannif, Z. Nadiyah., Burgess, J. & Connell, J. (2006). The quality of work life in Australian call centres: a research agenda. Socially responsive, socially responsible approaches to employment and work: proceedings of the ACREW/KCL conference Monash University: Monash University Events Management Office.