Title
Customer Development of Effective Performance Indicators in Local and State Level Public Administration
Publication Name
Customer Development of Effective Performance Indicators in Local and State Level Public Administration
Abstract
This book is the first to offer a structured process which enables public organisations and their communities to jointly develop performance indicators for the public organisation’s operations, enabling communities to determine performance indicators that are highly relevant and contextually useful.
Open Access Status
This publication is not available as open access
First Page
1
Last Page
126