Review of patient satisfaction with services provided by general practitioners in an antenatal shared care program

Authors

Catherine Lucas, University of WollongongFollow
Karen E. Charlton, University of WollongongFollow
Lucy Brown, University of WollongongFollow
Erin Brock, University of WollongongFollow
Leanne C. Cummins, Illawarra Shoalhaven Local Health District

RIS ID

101272

Publication Details

Lucas, C., Charlton, K., Brown, L., Brock, E. & Cummins, L. (2015). Review of patient satisfaction with services provided by general practitioners in an antenatal shared care program. Australian Family Physician, 44 (5), 317-321.

Link to publisher version (URL)

Australian Family Physician

Abstract

Background: Antenatal shared care (ANSC) is a model of care in Australia whereby pregnant women are managed by their general practitioner (GP) and an obstetrician at a public antenatal clinic throughout the pregnancy. The aim of this study was to assess pregnant women's satisfaction with the ANSC program and the adequacy of advice provided to pregnant women. Methods: Women participating in ANSC in the Illawarra region of NSW were invited to complete a satisfaction survey, which included questions on relevant topics discussed with their GP. Results: Most women reported being highly satisfied with the ANSC service. Over half of the women had not received any information about breastfeeding and nutritional supplementation of iodine.