The role of individual emotions and motives in production scheduling

Authors

Peter Caputi, University of WollongongFollow
Tim Coltman, University of WollongongFollow
Helen M. Hasan, University of WollongongFollow
Irit AlonyFollow

RIS ID

27888

Publication Details

Alony, I., Caputi, P., Coltman, T. & Hasan, H. M. (2009). The role of individual emotions and motives in production scheduling. Proceedings of the Australian and New Zealand Academy of Management Operations, Supply Chain and Services Management Symposium (pp. 87-103). South Australia: School of Management Uni of SA.

Abstract

The academic research has conveniently assumed that operational supply chain decisions are made according to rational criteria. However, since supply chain decisions are made by humans, and since humans are subject to various influences and biases, the human aspects of operational decision making require ongoing investigation. This paper proposes a conceptual framework for production scheduling decisions based on behavioural decision making, and provides case study evidence to illustrate the influence of motives and emotions on these decisions. The implications suggest that academics and practitioners alike can benefit from a better understanding of the role of individual motives and emotions in production scheduling, and other small-scale supply chain decisions.