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Nicole Hartley, University of Queensland Charles S. Areni, University of SydneyFollow Paul Harrison, Deakin University
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Hartley, N., Areni, C. S. & Harrison, P. (2011). A multi-dimensional approach to customer service interactions. Proceeding of the ANZMAC 2011 Conference (pp. 1-1).
Proceeding of the ANZMAC 2011 Conference
Abstract of a presentation at the ANZMAC 2011 Conference.
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Hartley, N., Areni, C. S. & Harrison, P. (2011). A multi-dimensional approach to customer service interactions. Proceeding of the ANZMAC 2011 Conference (pp. 1-1).