Simplifying sensemaking: Concept, process, strengths, shortcomings, and ways forward for information systems in contemporary business environments

Authors

Morteza Namvar, University of WollongongFollow
Jacob Cybulski, Deakin University
Cynthia Phang, Swinburne University of Technology
Chong-Yaw Wee, University of North Carolina
Kevin Y. L Tan, Nanyang Technological University, National University of Singapore

RIS ID

122186

Publication Details

Namvar, M., Cybulski, J., Phang, C., Wee, C. & Tan, K. (2018). Simplifying sensemaking: Concept, process, strengths, shortcomings, and ways forward for information systems in contemporary business environments. Australasian Journal of Information Systems, 22 1-10.

Abstract

2018 Namvar, Cybulski, Phang, Ee & Tan. Sensemaking is a popular and useful organizational behaviour concept that is gaining visibility in the field of information systems. However, it remains relatively unknown compared to more established information systems concepts like technology acceptance and resistance. To enhance and propel greater use of sensemaking in information systems, this article offers a systematic explanation of sensemaking, specifically focusing on its concept, process, strengths, and shortcomings, as well as discussing ways forward for information systems in contemporary business environments.