RIS ID

12976

Publication Details

This article was originally published as Sun, Z and Finnie, G, Experience management in knowledge management. In Khosla, R, Howlett, RJ and Jain LC (eds), Proceedings of the Knowledge-Based Intelligent Information and Engineering Systems: 9th International Conference (KES2005), Melbourne, Australia, 14-16 September 2005, I, 979-986.

Abstract

This paper examines experience and knowledge, experience management and knowledge management, and their interrelationships. It also proposes process perspectives for both experience management and knowledge management, which integrate experience processing and corresponding management, knowledge processing and corresponding management respectively. The proposed approach will facilitate research and development of knowledge management and experience management as well as knowledge-based systems.

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