RIS ID
29850
Abstract
From the initial diagnosis parents of children with a disability need timely and accurate information to effectively manage their child’s condition. Focussing on the findings of a collaborative research project examining the needs of parents of children with a disability (0- 12 years) the study identifies several information related factors adding to parental stress levels. These include a lack of awareness of support services, application processes, and disability specific information. To overcome the limitations of existing information delivery approaches we propose creating a wiki-based virtual community to serve as a user friendly “one-stop shop” for carers . Such a community would give them greater access to the lived experience and empathy of other parents who have successfully managed their childs condition.
Publication Details
Kyriazis, E., Clarke, R. J., Noble, G. I. & Algie, J. (2009). Meeting the information needs of carers of children with disabilities: a case for the use of virtual communities. Proceedings of the Australian and New Zealand Marketing Academy Conference (pp. 1-8). Melbourne, Australia: Australian & New Zealand Marketing Academy.