A challenge to keep everyone happy: a case of downgrade hotel in Bangkok

Authors

Karnjira Limsiritong, Siam University, Thailand
Uraiporn Kattiyapornpong, University of WollongongFollow

RIS ID

110870

Publication Details

Limsiritong, K. & Kattiyapornpong, U. (2013). A challenge to keep everyone happy: a case of downgrade hotel in Bangkok. Proceedings of World Conference on Hospitality, Tourism and Event Research (WHTER) & International Convention and Expo Summit (ICES)