Dynamic Service Analytics Capabilities for Service Systems in the Global Big Data Economy - A Systematic Review and Agenda for Future Research

Authors

Shahriar Akter, University of WollongongFollow
Saradhi Motamarri, University of WollongongFollow
Mujahid M. Babu, Coventry University
Mario Fernando, University of WollongongFollow
Samuel Fosso Wamba, Toulouse Business SchoolFollow
Kathy Ning Shen, University of WollongongFollow

RIS ID

131814

Publication Details

Akter, S., Motamarri, S., Babu, M. M., Fernando, M., Fosso Wamba, S. & Shen, K. (2018). Dynamic Service Analytics Capabilities for Service Systems in the Global Big Data Economy - A Systematic Review and Agenda for Future Research. Tension in the Data Environment: Can Organisations Meet the Challenge? (pp. 57-60).

Abstract

Extended abstract presented at the Data, Organisations and Society Conference, 21 November 2018, Coventry, United Kingdom