Knowledge retention through low-tech knowledge sharing channels in loosely-coupled networks: A human-based approach

Authors

Rosemary A. Van Der Meer, University of WollongongFollow
Karlheinz Kautz, University of WollongongFollow

RIS ID

130889

Publication Details

Van Der Meer, R. & Kautz, K. (2016). Knowledge retention through low-tech knowledge sharing channels in loosely-coupled networks: A human-based approach. Australasian Conference on Information Systems (ACIS) 2015 Proceedings (pp. 1-13).

Abstract

This study examines a human-based approach for knowledge retention that is evolving through various knowledge sharing channels in a low-technology environment with a strong emphasis on social networks in a loosely-coupled inter-organisational government-industry collaboration focused on regional sustainability. Using social network analysis combined with interview and observational analysis, our results show that a combination of close-knit community ties and group interaction promote the development of strong personal networks that provide continued access to group memory to retain the group's knowledge.