Consumers lose out in funeral industry lacking competition and regulation: study

Authors

Sandra van der Laan, University of SydneyFollow
Lee C. Moerman, University of WollongongFollow

RIS ID

114109

Publication Details

van der Laan, S. & Moerman, L. (2017). Consumers lose out in funeral industry lacking competition and regulation: study. The Conversation, 22 May 1-3.

Link to publisher version (URL)

The Conversation

Abstract

Consumers are often unnecessarily upsold on funerals due to a lack of information and real competition, in an industry that is fairly unregulated, new research finds.