Presenter Information

Sanjay Mathrani, Massey University

Location

67.102

Start Date

5-12-2016 11:30 AM

End Date

5-12-2016 12:00 PM

Presentation Type

Paper

Description

Abstract: To meet the shipping deadlines of dynamic product demands efficiently, the operations and shipping systems in an enterprise must be nimble and responsive enough to satisfy customers. Organizations have implemented enterprise systems (ESs) to integrate their supply chain processes such as customer order receipt, logistics planning, manufacturing, and dispatch of products. This paper investigates how manufacturing organizations manage their distribution logistics function and implement strategies using an ES and its information. Three case studies are conducted in manufacturing companies that have implemented ESs to examine how these systems support the management practices and strategies in shipping out operations. Findings suggest that ES tools aid information flow for tracking shipment orders, optimization of product packaging, and achieving on-time deliveries. Though firms are sometimes constrained in materials and availability of physical products for dispatch, the underlying ES technology provides the analytical and knowledge-leveraging support to spur the distribution logistics processes efficiently.

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Dec 5th, 11:30 AM Dec 5th, 12:00 PM

Managing Distribution Logistics Using Enterprise Systems

67.102

Abstract: To meet the shipping deadlines of dynamic product demands efficiently, the operations and shipping systems in an enterprise must be nimble and responsive enough to satisfy customers. Organizations have implemented enterprise systems (ESs) to integrate their supply chain processes such as customer order receipt, logistics planning, manufacturing, and dispatch of products. This paper investigates how manufacturing organizations manage their distribution logistics function and implement strategies using an ES and its information. Three case studies are conducted in manufacturing companies that have implemented ESs to examine how these systems support the management practices and strategies in shipping out operations. Findings suggest that ES tools aid information flow for tracking shipment orders, optimization of product packaging, and achieving on-time deliveries. Though firms are sometimes constrained in materials and availability of physical products for dispatch, the underlying ES technology provides the analytical and knowledge-leveraging support to spur the distribution logistics processes efficiently.