RIS ID

108667

Publication Details

Hartley, N., Areni, C. S. & Harrison, P. (2011). A multi-dimensional approach to customer service interactions. Proceeding of the ANZMAC 2011 Conference (pp. 1-1).

Abstract

Abstract of a presentation at the ANZMAC 2011 Conference.

Link to publisher version (URL)

Proceeding of the ANZMAC 2011 Conference

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