Title

A challenge to keep everyone happy: a case of downgrade hotel in Bangkok

RIS ID

110870

Publication Details

Limsiritong, K. & Kattiyapornpong, U. (2013). A challenge to keep everyone happy: a case of downgrade hotel in Bangkok. Proceedings of World Conference on Hospitality, Tourism and Event Research (WHTER) & International Convention and Expo Summit (ICES)

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