RIS ID

114109

Publication Details

van der Laan, S. & Moerman, L. (2017). Consumers lose out in funeral industry lacking competition and regulation: study. The Conversation, 22 May 1-3.

Abstract

Consumers are often unnecessarily upsold on funerals due to a lack of information and real competition, in an industry that is fairly unregulated, new research finds.

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The Conversation

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