Degree Name

Doctor of Philosophy


School of Management, Marketing and Operations


Australia has a dual public and private health insurance system in which private health insurance plays a supplementary role in financing health care. The traditional role of the private health insurance sector in Australia has been to cover a defined set of healthcare services largely delivered in private hospitals. However, following legislative changes in 2007, private health insurance funds can now cover a broader range of chronic disease management services. This emerging role of the private health insurance sector in chronic disease management in the last decade has not been well studied and is the focus of the research presented in this thesis. Specifically, the research presented in this thesis examines the role of insurers in supporting the care of high-needs patients, particularly those patients with chronic conditions.



Unless otherwise indicated, the views expressed in this thesis are those of the author and do not necessarily represent the views of the University of Wollongong.