Year

2018

Degree Name

Doctor of Business Administration

Department

University of Wollongong Dubai

Abstract

Supply chain management as a phenomenon and research into the supply chain field have been increasing over the past few decades. The supply chain is a management philosophy that includes planning, sourcing, manufacturing and transforming raw materials into finished goods and services and delivering these in damage-free condition to customers through various intermediaries at the correct time, cost and place. However, in modern supply chain management, there is a lack of coordination between functional departments, which affects supply chain performance. Therefore, measuring supply chain performance is the first step towards its strategic improvement.

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Unless otherwise indicated, the views expressed in this thesis are those of the author and do not necessarily represent the views of the University of Wollongong.