Degree Name

Master of Information Technology and Communication (Hons.)


Department of Information and Communication Technology


This thesis is a detailed study of the first attempt by a certain public sector organisation (here referred to as "the Organisation") to follow a formal information technology (IT) strategic planning process and develop its own Information Technology Strategic Plan (ITSP). IT strategic planning is taken to include planning for information systems, information architecture, IT resources, IT infrastructure and telecommunications. The main aim of the thesis is to interpret the ITSP process as it occurred within the Organisation. A subsidiary aim is to contribute to a better understanding of the ITSP process in general.



Unless otherwise indicated, the views expressed in this thesis are those of the author and do not necessarily represent the views of the University of Wollongong.