Consistency Checking of Goal Models and Case Management Schemas

Publication Name

Lecture Notes in Business Information Processing

Abstract

Case management is an approach for handling business processes that are knowledge-intensive. The knowledge work performed on case management schemas is driven by operational goals. Typically, organizational goals and their interdependencies are specified in goal models. A goal model defines how higher-level goals are achieved by lower-level goals. While goals have been related to classical activity-centric process models, the relation between declarative data-centric case management schemas and goal models has not yet been explored. This paper presents a structural approach to check consistency of a goal model and a declarative case management schema. The approach is supported by a tool and evaluated in a case study.

Open Access Status

This publication is not available as open access

Volume

427 LNBIP

First Page

54

Last Page

70

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Link to publisher version (DOI)

http://dx.doi.org/10.1007/978-3-030-85440-9_4