Patients were asked what mattered to them in their episode of surgery and anaesthesia. Although most responses were based on the medical condition and procedure, this approach allowed the anaesthetist to customise aspects of care to individual patients. It is a concept that appears relevant and worthwhile to our patients.
Smith, N. (2013). Patient-centred care: what's important to our patients?. Anaesthesia and Intensive Care, 41 (6), 820-821.