The University of Wollongong's business intelligence technical implementation has matured through cubes, data warehouses, Cognos 8 and TM1. The non-technical challenges have also evolved, revealing new issues and new opportunities. This presentation looks at what the goals are when you have passed the early milestones and at some of the techniques, issues and solutions facing a business intelligence competency centre as it moves to create a pervasive analytic culture.
Napier, C. (2009). Cultural challenges of a maturing BI implementation. IBM Cognos Forum Asia Pacific