I'm waiting to see my social worker in her office. It makes me angry when she's late, because she's supposed to be working not doing me a favour. Here she is. Sandra. She's just been up Ridley Road market to do her shopping and she got stuck on the one-way system up there. She apologises to me as a matter of course. Manners are important to Sandra. When I was little I remember a story I read about a girl who never said 'please' and 'thank-you' . Her aunt who came to visit cut big 'P'and 'Q' letters from card and pinned them on her pinafore everytime the girl forgot. In the end the dress was so covered up with 'P's' and 'Q's' that the girl finally realised how to be well brought up.



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