Much of the received wisdom emanating from modern corporations indicates that business competition is being fought “supply chain versus supply chain” rather than “firm versus firm”. The ability to deliver goods and services in full, on time and error free to customers is therefore of increasing strategic importance to any organization, independent of size or sector. From demand forecasting, to the sourcing of raw materials, right through to manufacture and dispatch- visibility in the supply chain is becoming an important facet of any modern operation. How to leverage emerging information technologies, such as radio frequency identification (RFID) to create innovative opportunities in service engineering, management and marketing are important questions for executives. This special issue invites papers in the broad domain of RFID, information systems and supply chain management.