Publication Details

Norris, A. E. & Freeman, M. (2006). Community websites and what makes them sustainable: evidence from Australia. Pacific Asia Conference on Information Systems (pp. 820-834). Malaysia: Universiti Putra.


Australia is leading the way in promoting the use of the Internet as a means of strengthening local communities. The Australian Domain Name Authority (auDA) has announced the release of Community Geographic Domain Names (CGDN), to be solely used by not-for-profit, self-funded local community groups. As Australian communities attempt to establish a management group and develop a website under this concept, they are faced with a range of issues. Longitudinal case study research has been conducted on three communities involved in a trial of the CGDN model, in the first research of this type. Based on data collected from the case studies and the CGDN model, a mapping of sustainability issues and a model of community website sustainability will be presented. There is limited published research into sustainability issues for community websites, with no models of community website sustainability currently available.

Link to publisher version (URL)

Pacific Asia Conference on Information Systems