Document Type

Journal Article


To the Editor: Information technology (IT) solutions have the potential to free caregivers in long-term care facilities from well-known problems with burdensome paper documentation, allow them more direct care time with clients, and improve the quality of nursing records. However, little scientific evidence is available to support this idea. In addition to the concern about return on investment, a big barrier to the slow uptake of IT solutions in long-term care1 is skepticism by managers about the capacity and willingness of older caregivers, most of them women, to use computers and the uncertainty about the potential change associated with introducing a new system.2 To my knowledge, no detailed study of caregivers’ satisfaction with electronic documentation in nursing homes has been conducted. Research appears to be lacking on this important area that directly relates to the quality of life for an increasing number of older people who will live in nursing homes.