Document Type

Journal Article

Publication Details

Dale, L. 2012, ''Quantification, risk, and the rhetoric of higher education management'', Higher Education Review, vol. 44, no. 3, pp. 5-26.


This essay is a contribution to the literature (jf' critique of highereducation policy and management. It offers a general discussion ofproblems arising from the proliferation of mechanisms of audit andquality assurance within the context of concerns about dependence onquantitative measures afvalues. It argues that uncritical dependence onquantification not only masks but exacerbates problems in highereducation. The essay understands quantification as an attempt to dealwith anxiety, an anxiety charged by the declining position of' westerneconomies, and as a reflection of panicked attempts to respond to thedemands of students as consumers.