Publication Details

Lau, S. Kim., Winley, G. Kenneth., Leung, N. K. Y.., Tsang, N. & Lau, S. Yee. (2016). An exploratory study of expectation in IT skills in a developing nation: Vietnam. Journal of Global Information Management, 24 (1), 1-13.


The purpose of this study is to explore expectations in information technology skills for organizations in Vietnam, a developing country in South East Asia. Previous research in Vietnam has mainly focused on information technology adoption; this study offers an insight into the demands of information technology skills in Vietnam. A theoretical framework consisting of five domains of expertise is used to examine the nature and structure of information technology profession in Vietnam. Results from the study show that there is an anticipated increase in demand for information technology professionals who possess deep skills in a broad scope of roles and experience both in information technology and other business domains. Technical skills in the technology infrastructure and services domain in combination with strong communication and problem solving qualities are highly valued by Vietnamese employers.



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