Publication Details

Van Der Meer, R., Win, K. Than., Tibben, W. & Maarop, N. (2013). Teleconsultation knowledge sharing in healthcare: resource influences. 24th Australasian Conference on Information Systems (pp. 1-12). RMIT.


The purpose of this paper is to examine the resource influences on the knowledge sharing in teleconsultation. The study was conducted by interviewing 28 participants from 11 hospitals in the Ministry of Health, Malaysia. Top-down microanalysis of interview data was performed using a descriptive knowledge sharing framework that focuses on resource influences. The results indicate that resources can influence knowledge sharing opportunities in teleconsultation in areas such as professional development and learning, greater training opportunities, having champions within the hospitals, IT support and the facilitation from administration.