Teleconsultation knowledge sharing in healthcare: resource influences

Authors

Rosemary Van Der Meer, University of WollongongFollow
Khin Than Win, University of WollongongFollow
William Tibben, University of WollongongFollow
Nurazean Maarop, Universiti Teknologi MalaysiaFollow

RIS ID

87138

Publication Details

Van Der Meer, R., Win, K. Than., Tibben, W. & Maarop, N. (2013). Teleconsultation knowledge sharing in healthcare: resource influences. 24th Australasian Conference on Information Systems (pp. 1-12). RMIT.

Abstract

The purpose of this paper is to examine the resource influences on the knowledge sharing in teleconsultation. The study was conducted by interviewing 28 participants from 11 hospitals in the Ministry of Health, Malaysia. Top-down microanalysis of interview data was performed using a descriptive knowledge sharing framework that focuses on resource influences. The results indicate that resources can influence knowledge sharing opportunities in teleconsultation in areas such as professional development and learning, greater training opportunities, having champions within the hospitals, IT support and the facilitation from administration.