Gender differences in e-government adoption in Dubai



Publication Details

Sarabdeen, J. & Rodrigues, G. 2010, 'Gender differences in e-government adoption in Dubai', The Business Review, Cambridge, vol. 16, no. 2, pp. 120-126.


Over the last decade e-government services are trails forming nations. The success of such initiatives depends on the willingness of citizens to adopt e-government services. Researchers have identified a number of factors that have an impact on the willingness to adopt e-government services. However, gender differences have been neglected by researchers. This paper uses an extended Technology Acceptance Model (TAM) and constructs which include 'perceived security and trust, 'perceived quality', 'perceived usefulness' and 'perceived ease of use' to build a model to show gender differences. The proposed model reveals that there are similarities and differences between male and female willingness to use e-governments services. The study uses statistical tools like factor analysis, regression analysis in order to identify and validate the relevant factors. The findings of the study have practical implications for designing e-government services.

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