Mapping a typology for identifying the culturally-related challenges of global virtual teams: a research perspective
This chapter presents and synthesizes the culturally oriented challenges of managing distributed projects by Global Virtual Teams (GVTs) and examines the distinctive issues intrinsic to GVT work structures from a research perspective. In the first section, the authors define the concept of the global virtual team and explore the differences between global virtual teams and traditional co-located team structures. In the second section, they draw upon the cross-cultural theories (Hall, 1976; Hofstede, 1984) as a framework to explore the unique aspects of managing GVTs and then further develop a cultural typology illustrating the challenges of GVTs. Next, the authors discuss the research approaches to examine the cultural impacts on the success of GVTs, as well as highlight the practical implication in the light of the wide-ranging training programs needed by multinational corporations. In the final section, they assert that in order to be effective, GVTs need to develop new patterns of communication, team structure, knowledge exchange, and project management capabilities, and thus, the authors conclude with the future research directions.