Publication Details

de Souza, R., Goh, M., Sundarakani, B., Wai, W. T., Toh, K. & Wong, W. 2011, 'Return on investment calculator for RFID ecosystem of high tech company', Computers in Industry: An International Application Oriented Research Journal, vol. 62, no. 8-9, pp. 820-829.


The use of RFID technology affords an opportunity for greater visibility in the supply chain and further supply chain automation, making the processes more streamlined, providing accurate and timely automatic data capture, thereby improving shipment reliability. This paper provides a case study of an RFID-enabled supply chain ecosystem focusing on a large high tech multi-national corporation based in Singapore. Specifically, the paper provides an implementation framework for the Return on Investment (ROI) calculator which trades off labor cost and productivity gains. The Supply Chain Operations Reference (SCOR) methodology is used to assess the operational level benefits of RFID implementation. We show how scalability is critical for RFID adoption.



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