Publication Details

Shqairat, A. & Sundarakani, B. 2018, 'An empirical study of oil and gas value chain agility in the UAE', Benchmarking: an international journal, vol. 25, no. 9, pp. 3541-3569.


Purpose The aim of this research paper is to investigate the agility of oil and gas value chains in the United Arab Emirates and to understand the impact of implementing supply disruption strategies, outsourcing strategies and management strategies on oil and gas value chain agility. The results can support the oil and gas industry across the UAE to build resilience in the value chain. Design/methodology/approach The research design consists of a comprehensive literature review, followed by questionnaire based survey responses of 106 participants and comprehensive statistical analysis, thus validate the developed theoretical framework and contributes to both practical and methodological approach. Findings The findings indicate that oil and gas value chain in the UAE has moderate significant degree of supply disruption when outsourcing strategies in place that are synchronized with the overall management strategies. Among the hypotheses developed, two were accepted thus warranting both Supply disruption strategies (r=+0.432) and management strategies (r= +0.457) found to have a positive moderate effect on value chain agility. The third hypothesis was rejected by revealing outsourcing strategies (r=+0.387) found to have positive moderate relationship with value chain agility. Therefore, implementation of all three strategies have a positive moderate effect on the agility of the value chain and therefore supports to sustain competitive position. Research limitations/implications The research provides guidance for oil and gas supply chain managers to better understand the critical factors that impact and determine value chain agility. The paper also describes relevant strategies that should be taken into consideration by these managers in order to build their agile value chains. The research contributes to social dimensions of supply chain sustainability of how resilient are the oil and gas value chain during uncertain conditions so that it can respond to uncertain changes in order to contribute to corporate social responsibility. Some of the limitations of this research include the geographic coverage of the study region and other methodological limitation. Originality/value This research is the first of its kind in the UAE region to assess the link between dimensions of agile value chain, outsourcing strategies, supply disruption strategies and management strategies primarily from the Emirates of Abu Dhabi and Dubai.



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