Publication Details

This paper was originally published as: Hasan, H & Pfaff, CC, Emergent Conversational Technologies that are Democratising Information Systems in Organisations: the case of the corporate Wiki, Proceedings of the Information Systems Foundations (ISF): Theory, Representation and Reality Conference, Australian National University, Canberra, 27-28 September 2006.


Conversational technologies such as discussion forums, chatrooms, Weblogs or blogs and Wikis have transformed the way information is exchanged and disseminated in civil society but their take up in corporations is slow. One reason for this is the way they democratise organisational information and knowledge with consequential changes in the distribution of power, rights and obligations. The authors will discuss the opportunities and the threats associated with the corporate Wiki and the implications of this for the future of the field of Information Systems.