An integrated multidimensional process improvement methodology for manufacturing systems
In this paper, an integrated multidimensional process improvement methodology (IMPIM) is formulated to address the yield management, process control and cost management problems of a manufacturing system. Simulation is used as a platform to implement the integrated multidimensional process methodology by incorporating the productivity, quality and cost dimension in a unified, systematic and holistic manner. Total Quality Management (TQM) addresses the quality parameters and Activity-Based Costing is used to manage the cost dimension of the system. Discrete event simulation is then used as a platform to perform process reengineering (Business Process Reengineering) and process improvement (TQM). The general implementation framework of the IMPIM is given with a step-by-step explanation. A conceptual discussion is also provided for the integrated methodology. The generic IMPIM is then formulated and the detailed implementation procedures for two case studies are compared with the generic methodology. ?? 2003 Elsevier Science Ltd. All rights reserved.