Title
An ontology-based knowledge management system to handle queries in IT help desk
RIS ID
17348
COinS
An ontology-based knowledge management system to handle queries in IT help desk
17348
Publication Details
Leung, K. & Lau, S. K. (2006). An ontology-based knowledge management system to handle queries in IT help desk. Knowledge Management Summit in Asia Pacific Hong Kong: The Hong Kong Polytechnic University.