Title
Structure, function and evaluation of SME service encounters
RIS ID
16478
COinS
Structure, function and evaluation of SME service encounters
16478
Publication Details
Clarke, R. J. & Meloche, J. A. (2006). Structure, function and evaluation of SME service encounters. In C. Ho (Eds.), 4th International Conference on Supply Chain Management and Information Systems (SCMIS2006) (pp. 230-236). Taiwan: Institute of E-Commerce, National Chung Hsing University.