Crisis-resistant tourists

Authors

Homa Hajibaba, University of WollongongFollow
Ulrike Gretzel, University of ViennaFollow
Friedrich Leisch, Ludwig-Maximilians-Universität, Institut fur Statistik, LMU Munchen, University of Natural Resources and Life Sciences, Vienna University of Technology, University of Vienna, University of Wollongong, Universitat Fur Bodenkultur Wien
Sara Dolnicar, University of WollongongFollow

RIS ID

100624

Publication Details

Hajibaba, H., Gretzel, U., Leisch, F. & Dolnicar, S. (2015). Crisis-resistant tourists. Annals of Tourism Research, 53 46-60.

Abstract

Despite the negative impact of unexpected events-such as 9/11 and the Global Financial Crisis-on the tourism industry, and despite substantial research into managing crises in tourism, little is known about tourists who are most needed in such situations: crisis-resistant tourists. In this study, crisis-resistant tourists are defined and theoretically conceptualized. Empirical results indicate that segments of tourists resistant to external or internal crisis events indeed exist and-as theoretically postulated-demonstrate higher levels of risk propensity and resistance to change. In contrast, risk shifting is not associated with being a crisis-resistant tourist. An initial profile of crisis-resistant tourists is provided, offering guidance to the tourism industry on how to identify and communicate with this highly attractive market segment.

Grant Number

ARC/DP110101347, ARC/DP120103352

Additional Grant Number

http://purl.org/au-research/grants/arc/DP110101347

http://purl.org/au-research/grants/arc/DP120103352