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Maybe you are one of those people who like to keep things simple and see complexity as something to be avoided wherever possible. However, it is getting harder to deny that the environment in which we all live and work is becoming increasingly uncertain and unpredictable. The way I see things is that, as we undertake meaningful activities, we use information and knowledge to make sense of the situations we find ourselves in and the problems we face. We then make decisions on what to do and find decision-making gets harder as things get more complicated.