Publication Details

Gollan, P. J. (2012). HR on the line: Human resource managers' contribution to organisational value and workplace performance. Asia Pacific Journal of Human Resources, 50 (3), 288-307.


This article examines the professional identity and role of human resource managers in fostering and implementing strategies that encourage high workplace performance.Workplace performance affects Australian competitiveness and this is the first detailed empirical analysis of Australian HR managers that combines case studies and survey methods. This research seeks to provide more in-depth knowledge and understanding of HR managers and line managers and how the HR function can contribute to high workplace performance. Overall this research suggests that while the HR function is likely to change in the future, its role is not diminishing in organisational decision-making. In particular, the HR function appears to provide an important function in providing the balance between behaviours and performance.

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