In search of workplace partnership at Suncorp
This chapter examines workplace non-union cooperation at Suncorp Group in Australia, especially the notion of partnership in this context. For this purpose, we define workplace partnership as 'labour-management cooperation for mutual gains' following Ackers and Payne (1998: 279-301). Th e social partnership model operates at the workplace level in different ways within different national contexts (Badigannavar and Kelly 2005 ; Guest and Peccei 2001). Common to these workplace arrangements is the provision of information to and consultation with employees and/or their representatives during decision-making processes and the mutually beneficial outcomes in relation to trust, industrial relations (IR) climate and economic benefits (see also Badigannavar and Kelly 2005; Holland et al. 2012; Townsend et al. 2014).