Publication Details

Jantti, MH and Greenhalgh, N, Leadership competencies: a reference point for development and evaluation (case study), Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services, York, United Kingdom, 22-25 August 2011.


To establish a transparent, integrated approach to leadership competency development and succession management to respond to drivers associated with an ageing workforce, leadership drain and the enticement of people into leadership roles.