Information technology strategic planning: a case study

This thesis is a detailed study of the first attempt by a certain public sector organisation (here referred to as "the Organisation") to follow a formal information technology (IT) strategic planning process and develop its own Information Technology Strategic Plan (ITSP). IT strategic planning is taken to include planning for information systems, information architecture, IT resources, IT infrastructure and telecommunications. The main aim of the thesis is to interpret the ITSP process as it occurred within the Organisation. A subsidiary aim is to contribute to a better understanding of the ITSP process in general.