The role of IT application orchestration capability in improving agility and performance
journal contribution
posted on 2024-11-16, 06:01authored byMagno Queiroz, Paul Tallon, Rajeev Sharma, Tim Coltman
This paper investigates how IT application orchestration - a dynamic capability encapsulating a firm's ability to refresh its application portfolio through a process of building, buying, and retiring IT applications - impacts firm performance. We propose a conceptual model in which the effect of IT application orchestration on firm performance is mediated by process agility. We further propose that a firm's strategic orientation moderates the effect of IT application orchestration capability on process agility. Analysis of data from an international survey of IT executives supports our proposed hypotheses. This research contributes to the emergent literature on dynamic capabilities by proposing and testing a theory of how IT application orchestration capability affects agility and firm performance.
Funding
Modelling IT Alignment in Multi-Business Service Organisations
Queiroz, M., Tallon, P. P., Sharma, R. & Coltman, T. (2018). The role of IT application orchestration capability in improving agility and performance. Journal of Strategic Information Systems, 27 (1), 4-21.