posted on 2024-11-16, 06:40authored bySara Dolnicar, F Leisch
Segmentation results derived using cluster analysis depend on (1) the structure of the data and (2) algorithm parameters. Typically neither the data structure is assessed in advance of clustering nor is the sensitivity of the analysis to changes in algorithm parameters. We propose a benchmarking framework based on bootstrapping techniques that accounts for sample and algorithm randomness. This provides much needed guidance both to data analysts and users of clustering solutions regarding the choice of the final clusters from computations which are exploratory in nature.
Funding
Response style heterogeneity in empirical marketing research
Dolnicar, S. & Leisch, F. (2010). Evaluation of Structure and Reproducibility of Cluster Solutions Using the Bootstrap. Marketing Letters, 21 (1), 83-101.