A Unified Logical Model for CBR-based E-commerce Systems

This paper will examine new issues resulting from applying CBR in e-commerce and propose a unified logical model for CBR-based e-commerce systems (CECS) which consists of three cycles and covers almost all activities of applying CBR in e-commerce. This paper also decomposes case adaptation into problem adaptation and solution adaptation, which not only improves the understanding of case adaptation in the traditional CBR, but also facilitates the refinement of activity of CBR in e-commerce and intelligent support for e-commerce. It then investigates CBR-based product negotiation. This paper thus gives insight into how to use CBR in e-commerce and how to improve the understanding of CBR with its applications in e-commerce from a logical viewpoint.