The power of three plus one: developing an electronic readings service

The multiple roles and skills required to create online learning environments challenge traditional organisational structures that are currently based on relatively autonomous functional units. At the University of Wollongong, the staged development of an electronic readings service demonstrates the ‘power of 3+1’ through the formation of collaborative partnerships between three principal university support units as per the theme of this conference: * Flexible Learning Centre known at UoW as the Centre for Educational Development and Interactive Resources (CEDIR), * Information Technology Services (ITS) and * Library, plus… one other important unit, our Print and Distribution Centre.