Meet them where they are: bringing the Learning Co-Op into the digital space

The University of Wollongong (UOW) Learning Co-Op developed an online portal to complement its physical services, providing support for the development of students’ academic, information, and digital literacies. A user-centred design process was used to identify student needs and create meaningful, relevant content. The project employed student partners to ensure the inclusion of a strong student voice, and integrated a peer-led design strategy where the student partners identified and advocated for the needs of other students. The project utilised a collaborative approach to the creation of resources and service models, working with UOW students and staff from multiple professional units.