Medium-to-large-sized companies are increasingly using their intranets to broadcast company-wide messages and store valuable information. Employees can choose to view multimedia- based messages from company executives, link to the latest product success stories, download the most recent technical specifications or refer to the most up-to-date pricing figures. Whatever the requirement, organisations have become very reliant upon electronic intra- and intercommunication methods. Whether it is sending an email with an attachment to a client, downloading information from the knowledge management system (KMS) or placing files in one another's public folders, employees now expect the technological capabilities to be available all the time.
History
Citation
This case study was originally published as Michael, K, The Battle Against Security Attacks, in Lawrence, E, Lawrence, J, Newton, S, Dann, S, Corbitt, B & Thanasankit, T (eds), Internet Commerce: Digital Models for Business, John Wiley & Sons, Australia, 2003, pp. 156-159.