Publication Details

Clapham S, Mastroianni F, Kable L, Joseph N, Connolly J, Kaltner M, McPherson A, Pidgeon T, Berić E, and Banfield M (2020) Quality Improvement: A guide for services 2nd ed. Australian Health Services Research Institute (AHSRI), University of Wollongong, NSW 2522 Australia. ISBN 978-1-74128-390-7

Additional Publication Information

Second Edition


This guide provides information for clinicians from organisations and services participating in PCOC to use their reports and the suite of PCOC quality improvement tools for continuous improvement, and to demonstrate improvement in patient and family/carer outcomes.